My first hands-on project in an ecommerce setting for a regional market leader. Picked up Python along the way.
With real business data, experimented with various natural language processing techniques and machine learning models for incremental prediction enhancements.
While AI/data science can prove useful to automate or augment key user touchpoints, I would argue that robust design of the business process flow is more important to the overall experience and deliver the better ROI.
2019-3 - 2019-4
New offshore operation setup project for a Japanese Fortune 500 company to optimize their bottom line. Strong industry track record and past credentials played a key role in successful selection.
Partnering with the local government, a build, operate and transfer project that pioneered the IT services sector for the city, contributing to the city's shift towards greener industries and create employment for the locals.
2008-9 - 2009-12
New R&D operation setup project for a Japanese Global 2000 company in the "Bangalore" of China. This center was the key piece in a Japan - India - China platform that enhanced operating efficiencies.
Blending of proprietary practices and leading industry know-how with client processes to induce organisational change and transformation for the client.